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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Khadijah Watson

December 27, 2024

5  out of  5
rating by Khadijah Watson
"Catherine Dillon and her family are outstanding professionals, and my experience with them as my insurance provider for 8 years has been excellent."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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David Washington Jr

December 26, 2024

5  out of  5
rating by David Washington Jr
"Absolutely great people and fantastic customer service. 1000/10!!!!!!"
We responded:
"Thank you David for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Lakendra Washington

December 26, 2024

5  out of  5
rating by Lakendra Washington
"Wonderful knowledgeable staff that is eager to help! Was my 1st time purchasing my own insurance and Brad and Catherine was very knowledgeable and helpful in my journey! He got my policy fixed up and even was able to get me some life insurance started for my Son! Was great experience would definitely recommend!"
We responded:
"Lakendra we are thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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David Redmon

December 24, 2024

1  out of  5
rating by David Redmon
"When I called in today and asked for Catherine, I was told by Brad, that since I wasn’t a customer of hers, she didn’t have time to talk with me. I told him, I was calling in for a customer of hers, to help him with his claim. I got transferred and when I explained what had just happened, Catherine laughed. When I told her that I didn’t think it was funny, she laughed even more. She continued to laugh throughout most of the conversation. She did stop long enough to give me an email address, so I could forward the information she needed to process the claim. I don’t know if I’ve ever seen someone be so unprofessional. In response to your reply. I was not having a bad day until I was treated so rudely by Brad. Again, I explained to you what had happened and you could only laugh about it. You tried to throw it back on me, like I was having a bad day, but it wasn't bad until I called your office. Even in your response, you don't take responsibility for your or Brads behavior. I hope this gets seen by your corporate office and they can deal with it."
We responded:
"Thank you for your feedback. We understand you must have had a very bad day that day with the comments you made. The smiles that came through over the phone was just trying to cheer you up in order to help our customer with his claim."
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Michelle Hendrix

December 23, 2024

5  out of  5
rating by Michelle Hendrix
"Have been with Catherine Dillon for over 20 years now and have always gotten good service. Would highly recommend her office to anyone."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Lisa Cook

June 27, 2024

5  out of  5
rating by Lisa Cook
"I could not recommend Mrs Catherine Dillon and everyone there. Michelle always goes above and beyond to help fix any concerns you might have. If there was ten stars I would give it to them. I have been with Catherine for almost 30 years and would not change."
We responded:
"Lisa, thank you so much for recommending us."
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Sandy Couch

July 12, 2023

5  out of  5
rating by Sandy Couch
"Very simple and easy to navigate"
We responded:
"Sandy, thank you."
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Kevin Ryan

December 27, 2022

5  out of  5
rating by Kevin Ryan
"Have been with Mrs. Dillon since we purchased our house. She has always been responsive and professional and adds a personal touch."
We responded:
"Kevin, thank you."
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Melinda Dudley

April 2, 2022

4  out of  5
rating by Melinda Dudley
"Very nice woman and helpful"
We responded:
"Melinda, thank you so much."
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Ocean forever Ocean

November 12, 2020

5  out of  5
rating by Ocean forever Ocean
"They are the nicest people i know Catherine and her family always so nice. Thanks guys"
We responded:
"Thank you."
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Clint Kelly

October 7, 2020

5  out of  5
rating by Clint Kelly
"You can't find a better Agent in North East Arkansas they don't just talk to you about issues they help you solve them. 🙂"
We responded:
"Thank you."
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Crystal Harrell

September 4, 2020

5  out of  5
rating by Crystal Harrell
"The agents are helpful, friendly and awesome!"
We responded:
"Thank you."
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Derrick Winters

August 27, 2020

5  out of  5
rating by Derrick Winters
"Very nice people and can help you anyway they can."
We responded:
"Thank you."
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Markie Jackson Jr

July 2, 2020

5  out of  5
rating by Markie Jackson Jr
"I've know this sweet ladie and her family all my life. They have handled our insurance for a long time and influence more people to use their insurance company"
We responded:
"Thank you."
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Mark Foltz

June 15, 2020

5  out of  5
rating by Mark Foltz
"This family has been amazing to my family. I’m very thankful we switched to them."
We responded:
"Thank you."
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Jackson Sandusky

March 9, 2020

5  out of  5
rating by Jackson Sandusky
"Catherine's job is A+"
We responded:
"Thank you."
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Jac Sandusky

February 2, 2020

5  out of  5
rating by Jac Sandusky
"State Farm will get you a very reasonably priced car insurance"
We responded:
"Thank you."
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David Butler

January 26, 2020

5  out of  5
rating by David Butler
"Professional, but caring"
We responded:
"Thank you."
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Amber B

January 26, 2020

5  out of  5
rating by Amber B
"Great service and friendly staff make this a great insurance company. Ms. Catherine and everyone at this state farm and are incredibly knowlegable and very helpful. I would recommend Ms. Catherine to anyone who has insurance needs!"
We responded:
"Thank you."
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Owl Kapawn

November 3, 2019

3  out of  5
rating by Owl Kapawn
"Every quote I get from State Farm is, at least double, and usually three times more expensive than any other company that I ask for quotes from."
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Brett Sipes

October 6, 2019

5  out of  5
rating by Brett Sipes
"Great Folks that takes time to get to know you personally"
We responded:
"Thank you."
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Melody turner

July 30, 2018

5  out of  5
rating by Melody turner
"Sweet loving people! Get you the best deals"
We responded:
"Thank you."
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Rashawn Wise

October 10, 2017

5  out of  5
rating by Rashawn Wise
"LOVE LOVE LOOOOVE HER."
We responded:
"Thank you so much."
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Jan Jones

September 16, 2016

5  out of  5
rating by Jan Jones
"Been with Catherine near 20 years. She's the best."
We responded:
"Thank you so much."
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84ydurmi

February 17, 2014

5  out of  5
rating by 84ydurmi
"I have known Ms Catherine since the 80's. She and her family are dedicated, honest, and hard working insurance agents willing to please all. She, her husband, children and staff can and will take care of all of your insurance needs. They do mine. Rudy Underwood"
We responded:
"Thank you!"